Shipping Policy

      With AhStuff you can trust that your order will be quickly processed and safely delivered each and every time. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

      Shipping can take anywhere between 10 - 65 days depending on shipping carrier, availability of item and destination. See the list below for general shipping estimates. Keep in mind for some products the shipping times may vary from item to item so be sure and check the product page before ordering to get a good idea of delivery time. 

      All delivery times listed on each product page is for Australia and New Zealand only. We can not guarantee similar shipping times for other countries (but it is likely that we can provide similar times as well)

      United States estimated delivery time is 10 - 35 days

      United Kingdom estimated delivery time is 20 - 45 days

      Netherlands estimated delivery time is 20 - 45 days

      Hungary estimated delivery time is 20 - 40 days

      Thailand estimated delivery time is 20 - 40 days

      Australia estimated delivery time is 15 - 40 days

      Greece estimated delivery time is 25 - 45 days

      Ireland estimated delivery time is 25 - 46 days

      New Zealand estimated delivery time is 17-45 days

      France estimated delivery time is 20 - 40 days

      Poland estimated delivery time is 25 - 60 days

      Russian Federation estimated delivery time is 15 - 55 days

      Spain estimated delivery time is 30 - 55 days

      Mexico estimated delivery time is 30 - 65 days

      Turkey estimated delivery time is 30 - 50 days

      Czech Republic estimated delivery time is 25 - 50 days

      Kyrgyzstan estimated delivery time is 35 - 65 days

      Italy estimated delivery time is 30 - 65 days 

      Germany estimated delivery time is 26 - 60 days

      Belgium estimated delivery time is 17 - 40 days

      Luxembourg estimated delivery time is 18 - 40 days

      Canada estimated delivery time is 30 - 60 days

      Norway estimated delivery time is 20 - 40 days

      Philippines estimated delivery time is 30 - 60 days

      Israeli estimated delivery time is 25 - 55 days

      Denmark estimated delivery time is 25 - 50 days

      Finland estimated delivery time is 25 - 40 days

      Ukraine estimated delivery time is 30 - 45 days

      Switzerland estimated delivery time is 20 - 43 days

      Sweden estimated delivery time is 20 - 43 days

      Depending upon what is ordered sometimes you may receive multiple packages for a single order. The reason for this is because we use multiple fulfillment companies located in different regions in order to cut down on shipping and processing times.

      TRACKING MY ORDER?
      When you're dealing with worldwide international shipping tracking numbers are not always available immediately after shipping so please allow for about 5 - 10 business days after your order has been processed at which time it will be automatically email to you. 

      WHY IS MY ORDER STUCK IN TRANSIT?
      Occasionally, orders do get delayed when entered the country. With inspections and customs packages can be struck for up to 1 - 5 weeks with no updates to the tracking. This is fairly uncommon, but it does happen. If your order is struck and hasn't moved for several days unfortunately there's nothing that can be done to get it moving again, besides simply waiting it out so I thank you ahead of time for your patience. 

      I LISTED THE WRONG SHIPPING ADDRESS BY MISTAKE!
      Unfortunately, this is something beyond our control as we us an automated system that copy and pastes exactly what you list as your shipping address. With that, we can not accept any responsibility for customers listing incorrect information. In this situation I would advise you to contact your post office as soon as possible for guidance.

      ORDERS THAT HAVE BEEN "RETURNED TO SENDER"
      All customers are responsible for providing an accurate shipping address and monitoring their order(s) while in transit as important updates are often added to the tracking information. I.E. "Delivery failed - package is waiting at the local post office for the next XX days before it's returned to sender."

      AhStuff is not responsible for unsuccessful deliveries to incorrect shipping address provided by the customer on the order page. AhStuff is not responsible when customers fail to accept orders or fail to retrieve orders from the post office that are listed as "Unclaimed". With that, no refunds, credits or replacements will be issued in these situations.

      All international customers must check the estimated shipping times and monitor their order while in transit.

      Customer must monitor their order while in transit as important updates are often added to the tracking information. I.E. "Delivery failed - package is waiting at the local post office for the next XX days before it's returned to sender." AhStuff is not responsible for packages delivered to the correct shipping address listed on the order page but the customer fails to accept the package or pick the package up from the local post office. With that, no refunds, credits or replacements will be issued in these situations.